{"id":2851,"date":"2026-08-13T11:38:15","date_gmt":"2026-08-13T09:38:15","guid":{"rendered":"https:\/\/staging.elyxion.eu\/?page_id=2851"},"modified":"2026-08-13T12:13:12","modified_gmt":"2026-08-13T10:13:12","slug":"incident-response-policy","status":"publish","type":"page","link":"https:\/\/staging.elyxion.eu\/nl\/trust-center\/incident-response-policy\/","title":{"rendered":"Incident Response Policy"},"content":{"rendered":"
<\/span><\/div>\r\n\t
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Important<\/strong>:<\/p>\n

This document is a professional draft, not legal advice. It must be reviewed against elyXion’s<\/strong> final legal entity details, implemented controls, suppliers, customer contracts, and actual operating practices before publication.<\/p>\n

1. Purpose<\/span><\/h2>\n

This policy establishes elyXion’s<\/strong> approach to security incidents affecting systems, services, identities, data, infrastructure or suppliers.<\/p>\n

2. Response Lifecycle<\/span><\/h2>\n
    \n
  1. Detection and reporting<\/li>\n
  2. Triage and classification<\/li>\n
  3. Containment<\/li>\n
  4. Investigation and evidence preservation<\/li>\n
  5. Eradication or corrective action<\/li>\n
  6. Recovery and validation<\/li>\n
  7. Communication and notification<\/li>\n
  8. Post-incident review<\/li>\n<\/ol>\n

    3. Prioritisation<\/span><\/h2>\n

    Incidents are prioritised by business impact, data sensitivity, affected customers, exploitability, disruption, legal obligations and potential continued harm.<\/p>\n

    4. Data Breaches<\/span><\/h2>\n

    Suspected Personal Data Breaches are assessed without undue delay. Where elyXion<\/strong> acts as processor, affected controllers are notified according to the DPA and applicable law.<\/p>\n

    5. Lessons Learned<\/span><\/h2>\n

    Material incidents receive a review covering root cause, control gaps, corrective actions, ownership and follow-up.<\/p>\n

    Security concerns may be reported to support@elyxion.eu<\/a>.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div>

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    \r\n\t\t\t\n\n\n\n
    Owner:<\/strong><\/td>\nelyXion<\/td>\n<\/tr>\n
    Version:<\/strong><\/td>\n1.0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div>
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    \r\n\t\t\t\n\n\n\n
    Last updated:<\/strong><\/td>\n11 Aug 2026<\/td>\n<\/tr>\n
    Status:<\/strong><\/td>\nDraft for legal and operational review<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div>
    <\/span><\/div>
    <\/span><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Important: This document is a professional draft, not legal advice. It must be reviewed against elyXion's final legal entity details, implemented controls, suppliers, customer contracts, and actual operating practices before publication. 1. Purpose This policy establishes elyXion's approach to security incidents affecting systems, services, identities, data, infrastructure or suppliers. 2. Response Lifecycle Detection and reporting [...]","protected":false},"author":1,"featured_media":1195,"parent":2548,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"content-type":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-2851","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nelyXion Incident Response Policy | Security Incident Management<\/title>\n<meta name=\"description\" content=\"Read the elyXion Incident Response Policy covering security incident detection, triage, containment, investigation, recovery, communication, data breaches and lessons learned.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"elyXion Incident Response Policy | 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