{"id":2714,"date":"2026-08-11T18:19:43","date_gmt":"2026-08-11T16:19:43","guid":{"rendered":"https:\/\/staging.elyxion.eu\/?page_id=2714"},"modified":"2026-08-13T10:41:33","modified_gmt":"2026-08-13T08:41:33","slug":"data-residency-and-international-transfers","status":"publish","type":"page","link":"https:\/\/staging.elyxion.eu\/nl\/trust-center\/data-residency-and-international-transfers\/","title":{"rendered":"Data Residency and International Transfers"},"content":{"rendered":"
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1. Our Approach<\/span><\/h2>\n

elyXion<\/strong> prefers European hosting and processing for elyXion<\/strong> -controlled production services where practical. \u201cEuropean hosting\u201d does not automatically mean every support, telemetry, identity, backup, vendor, or remote-access activity remains exclusively in the EU.<\/p>\n

This statement must be reconciled with deployed architecture and provider contracts before publication.<\/em><\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t

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2. Service-specific Location<\/span><\/h2>\n\n\n\n\n\n\n\n\n\n
Service\/data set<\/th>\nPrimary location<\/th>\nBackup\/DR location<\/th>\nPotential remote access<\/th>\nNotes<\/th>\n<\/tr>\n<\/thead>\n
Public website<\/td>\n[REGION\/PROVIDER]<\/span><\/td>\n[REGION]<\/span><\/td>\n[COUNTRIES]<\/span><\/td>\nConfirm CDN and logs<\/td>\n<\/tr>\n
elyXion<\/strong> Portal<\/td>\n[REGION\/PROVIDER]<\/span><\/td>\n[REGION]<\/span><\/td>\n[COUNTRIES]<\/span><\/td>\nConfirm identity, telemetry, email<\/td>\n<\/tr>\n
Support platform<\/td>\n[REGION\/PROVIDER]<\/span><\/td>\n[REGION]<\/span><\/td>\n[COUNTRIES]<\/span><\/td>\nConfirm attachments and integrations<\/td>\n<\/tr>\n
Customer Microsoft environment<\/td>\nCustomer-selected Microsoft geography<\/td>\nPer Customer configuration<\/td>\nPer tenant\/provider configuration<\/td>\nCustomer-controlled<\/td>\n<\/tr>\n
Source control and CI\/CD<\/td>\n[PROVIDER\/REGION]<\/span><\/td>\nProvider-controlled<\/td>\nProvider support locations<\/td>\nAvoid production secrets\/data<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n


\n<\/strong>3. Customer-controlled Microsoft Services<\/span><\/h2>\n

For Customer Azure and Microsoft 365 tenants, the Customer selects eligible geography and configuration under Microsoft terms. elyXion<\/strong>‘s access does not change ownership of the tenant. Some Microsoft services process global operational or support data as described in Microsoft documentation and contracts.<\/p>\n

4. Transfers Outside the EEA<\/span><\/h2>\n

Where a restricted transfer occurs, elyXion<\/strong> uses a lawful mechanism such as an adequacy decision, Standard Contractual Clauses, or another permitted safeguard. elyXion<\/strong> considers the nature of data, destination law, provider practices, encryption, access control, and available supplementary measures.<\/p>\n

5. Remote Support<\/span><\/h2>\n

Access by personnel located outside the EEA is disabled by default unless operationally used and contractually authorised. If introduced, it must be recorded in the subprocessor and transfer assessment.<\/p>\n

6. Customer Options<\/span><\/h2>\n

Where supported, Customers may request specific regions, customer-managed encryption keys, restricted administrative access, or dedicated architecture. These may affect price, functionality, support, or resilience and must be agreed in the Order Form.<\/p>\n

7. Data Minimisation<\/span><\/h2>\n

elyXion<\/strong> seeks to avoid copying production Customer Data into support, development, or analytics environments. Diagnostic collection should be limited to what is necessary, securely transferred, access-controlled, and deleted according to purpose.<\/p>\n

8. Changes<\/span><\/h2>\n

Cloud providers may add regions or change service architecture. Material residency changes affecting a contracted commitment will be handled through the Agreement and subprocessor notice process.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div>

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Owner:<\/strong><\/td>\nelyXion<\/td>\n<\/tr>\n
Version:<\/strong><\/td>\n1.0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div>
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Last updated:<\/strong><\/td>\n11 Aug 2026<\/td>\n<\/tr>\n
Status:<\/strong><\/td>\nDraft for legal and operational review<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div>
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<\/span><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"1. Our Approach elyXion prefers European hosting and processing for elyXion -controlled production services where practical. \u201cEuropean hosting\u201d does not automatically mean every support, telemetry, identity, backup, vendor, or remote-access activity remains exclusively in the EU. This statement must be reconciled with deployed architecture and provider contracts before publication. 2. Service-specific Location Service\/data set Primary [...]","protected":false},"author":1,"featured_media":1195,"parent":2548,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"content-type":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-2714","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nData Residency and International Transfers | elyXion<\/title>\n<meta name=\"description\" content=\"Review elyXion's approach to data residency and international transfers, including European hosting, service locations, remote access and transfer safeguards.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Residency and International Transfers | elyXion\" 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